talent management

The water we are swimming in and how we can adapt

Based on Deloitte, Gallup and McKinsey analyses, here is what we are facing now in our organizations:

  • •77% of managers don’t believe in their talent acquisition strategy

  • •77% of managers don’t believe in their talent acquisition strategy

    •73% of employees aren’t engaged

    •70% of team members don’t feel considered

    •Organizations need help finding and engaging their people.

    •Gig economy: by 2020 40% of all workers will be contract

    •Skill sets needed in 2030: decrease in basic cognitive, small increase in higher cognitive, large increase in social/emotional

    •Continuous learning needed

    •Shifting organizational structure – matrixed organizations

    •Agile systems, processes needed

    • Rapid pace of change

    •Disruptive forces

    •Globalization

    •Demographics diverse in country of origin, age, ethnicity, culture, gender, language

    •Technology advancing rapidly

This results in things people in organizations have to do differently now:

•Change direction quickly

•Communicate effectively

•Accept and work well with differences of perspective

•Form effective teams quickly

•Create teamwork with nontraditional arrangements

•Define selves by effectiveness not by title

•Create psychological safety so good ideas can surface

•Create personal connection amid increased technology

•Hire using more than resume – fit now more important

•Share power and information

We have tools to enable you and your organization to adapt and be successful! See our products on this site for more information and call me with your questions or to order!

Keeping Relationships at the Center in the Digital Age

We are now in the Digital Age, or what is called the Fourth Industrial Revolution, which presents us with a growing demand for responsibility and accountability among leaders, as well as systems, technology and entrepreneurial leadership, adaptive leadership and a need for leaders to shape societies. A recent Accenture white paper recommends three questions we must consider as we enable our workers in this Age:

  1. Is the changing nature of work in production continuously being anticipated? With skills now having a half-life of 5 years, leaders must make proactive decisions about their workforce today.

  2. Is the ability to attract and engage the best talent by tailoring development initiatives for workers improving? Global executives think only one-fourth of their workforce is ready to work with intelligent machines. Organizations increased spending on intelligent technology by over 60% five years ago, yet only 3% planned to significantly increase the investment in training the following year.

  3. Is the broader enablement environment and ecosystem being reshaped for the workforce? 67% of people want business leaders to take the lead on policy change, instead of waiting for government.

Transformational leadership behaviors that support people at the center include

  1. inspiring with empathy and vision

  2. innovating with purpose

  3. advocating humanity, trust and transparency

  4. collaborating across the ecosystem

  5. orchestrating for agility and growth

  6. embracing social responsibility.

Accepting difference in identity can start with accepting differences in personality

A good start to see where you are more or less flexible about working across differences is to take the Everything DiSC Workplace profile and see where your comfort zone is. The report will also give you tips on how to set the stage to adapt to other styles to cause greater understanding, buy-in, and improved working relationships. Take advantage of my Holiday Sale of $57 each (retails at $74)! Just go to Products, then select Everything DiSC Profiles, then purchase the number of Everything DiSC Workplace (English) profiles you want. They make great holiday gifts!!

How Having a Talent Management Strategy Helps Employer/Employee Breakups

Employer/Employee Breakups are the Worst

“I’m so sorry, but it’s just not working out.”

Those breakup words are nothing anyone wants to hear in their dating lives. But, in a professional setting, they can be equally—and in some cases more—concerning and frustrating. Each time an organization drops this phrase in a discussion with one of its employees or has one of their team members break things off with them, it leads to a loss in productivity, time, and, most of all, money. That hurts. No matter how you spin it, employer/employee breakups are the worst.

No one wants to receive this news. And, no one wants to deliver it either. But the fact is, without an effective talent management strategy, organizations will likely continue to deliver this news to employees who fail to meet expectations. Or, worse yet, they’ll have to hear it themselves from talented but disengaged employees who decide to leave after feeling unnurtured and unsupported in their roles.

The good news? It doesn’t have to be this way. With a talent management strategy in place, office breakups (and their repercussions) don’t have to happen nearly as often as they might otherwise.

Developing and implementing a robust talent management strategy—that’s the key to avoiding them.
So, What Do We Mean by “Talent Management Strategy?”

Simply put, businesses with a talent management strategy make strategically planning and envisioning talent needs a top priority rather than shunting those needs off as a secondary (and reactionary) thought. Talent management means preventing turnover and addressing lack of engagement. It means acting to achieve consistency in executional excellence. It requires managing speed and flexibility rather than letting the pace of work pull the rug out from underneath you. For organizations looking to drive results, putting in the effort to hire and engage the right people makes all the difference.
Here’s Where to Start—Answer the “What” Piece of the Puzzle

It’s no secret—companies that embrace strategies to hire and retain talent find themselves better suited to drive results and deliver on expectations. Creating those strategies begin by taking the first step—designing the right organizational structure.

Start by asking questions like:

  1. What are the goals the organization is trying to achieve?

  2. What roles need to be created or filled based on those goals?

  3. What traits does the perfect employee need in order to fulfill the role?

  4. What tools does the organization have for identifying top performers?

  5. What cognitive and behavioral traits do we need to find in candidates here?


When mapping out how to build and design an optimal workforce that can get the job done, organizational leaders need to consider these questions first.

While HR departments, like Recruiting, Organizational Development, and Training support these aspects of hiring and developing an organization’s workforce, the “people strategy” component of the equation requires leaders to map out.


Diving into the “Who” Component of the Equation

Once leaders design their organization’s structure and map out what roles are needed, they need to figure out the “who” piece by asking questions like:

  1. Who is the right person for the job based on the specific job requirements?

  2. Who can do this job while finding it interesting and engaging?

  3. Who will enjoy growing and challenging themselves in this position?

  4. Who might have the skills or potential to succeed even if they don’t have the obvious experience in their background?

  5. Who could move within this organization and provide a good fit in future roles that arise?

  6. Who are the right team players for highly visible projects?

  7. Who is ready for their next career move, promotion, or stretch assignment on a new team?

  8. Who needs training or additional resources to do their job well?

  9. Who needs supplementary support in order to stay engaged?

Getting the “who” component down from day one sets a company up for short-term success. Long-term success, however, requires long-term thinking and planning.

Even after organizations hire the right individual for a role they know is a good fit, the work doesn’t end. In fact, it only begins. Nurturing and developing an employee—even a seasoned veteran—plays a critical role in empowering them to perform their job successfully throughout their entire time within your organization.
Over time, talent needs change. And, your company needs a way figure out how to move their talent to meet these shifting needs. New teams, new special projects, opportunities for promotions, or lateral moves all require the ongoing attention of your organization. Optimizing your talent management strategy to account for change and considering how candidates or existing employees match to new opportunities helps your organization adapt to shifts in circumstances, business strategies, and talent needs.

Here’s the Bottom-line

Without a proactive talent management strategy, tools to measure and decide which candidate best fits a role, and methods for keeping employees engaged, business leaders and companies tend to make talent decisions on an as-needed basis. Doing so is natural, but it can create gaps within a workplace and increase room for error, not to mention cost an organization time and money. Lack of planning upfront increases stress, extra workloads, and internal conflict as existing employees buckle under the weight of an enlarged workload assumed from vacant positions.

How PXT Select™ Offers a Proven Talent Management Solution

Serious challenges, like talent acquisition and retention, require equally serious solutions. That’s why we developed PXT Select™. With over 20+ years of research behind it, PXT Select starts from the very beginning by helping you identify the “who” and “what” aspects of the puzzle.

After helping to create a model of the perfect candidate, the PXT Select assessment utilizes psychometric data to help organizations understand how individual candidates or existing employees think and work. From there, a company can place individuals into positions they’re more likely to engage with, succeed in, and stick around for.

To us, that’s a much better alternative than repeating those uncomfortable workplace breakups over and over. They’re possible to avoid. It just takes a little planning and the right information to get there.

I am a PXT Select Authorized Partner and can help you put this in place so you win the competition for talent.

Apply Operations Principles to Talent Management

Peter Capelli offers us some valuable supply chain guidance as a way to think about talent management (HBR).

Principle 1: Make and Buy to Manage Risk. A deep bench of talent is expensive, so
we should undershoot our estimates of what will be needed and plan to hire from outside to make up for any shortfall. Some positions may be easier to fill from outside than others, so we should be thoughtful about where we put precious resources in development: Talent management is an investment, not an entitlement.

Principle 2: Adapt to the Uncertainty in Talent Demand. Uncertainty in demand is a given, and smart companies find ways to adapt to it. One approach is to break up development programs into shorter units: Rather than put management trainees through a three-year functional program, for instance, bring employees from all the functions together in an 18-month course that teaches general management skills, and then send them back to their functions to specialize. Another option is to create an organization-wide talent pool that can be allocated among business units as the need arises.

Principle 3: Improve the Return on Investment in Developing Employees. One way to improve the payoff is to get employees to share in the costs of development. That might mean asking them to take on additional stretch assignments on a volunteer basis. Another approach is to maintain relationships with former employees in the hope that they may return someday, bringing back your investment in their skills.

Principle 4: Preserve the Investment by Balancing Employee-Employer Interests. Arguably, the main reason good employees leave an organization is that they find better opportunities elsewhere. This makes talent development a perishable commodity. The key to preserving your investment in development efforts as long as possible is to balance the interests of employees and employer by having them share in advancement decisions.

We are licensed and accredited to offer Wiley’s PXT Select tool to help you do all of this. Call us today to plan a pilot!