team development

How to Keep your Top Talent

A 2010 HBR article by Jean Martin and Conrad Schmidt lists 6 mistakes organizations make in focusing on their top talent which has the most impact on results:

  1. Assuming that high potentials are highly engaged. The Corporate Executive Board's research revealed that 1 in 4 intends to leave their organization within a year, 1 in 3 admits to not putting all their effort into their job, 1 in 5 believes their personal aspirations are quite different from what the organization has planned for them, and 4 out of 10 have little confidence in their coworkers and even less confidence in the senior team.

  2. Equating current high performance with future potential. The "high potential" designation is often used as a reward for an associate's contribution in a current role, but most people on the leadership track will be asked to deliver future results in much bigger jobs. Knowing their aspirations is critical.

  3. Delegating down the management of top talent. High potential employees are a long-term corporate asset and should be managed accordingly, not hidden in functional areas managed by line managers.

  4. Shielding rising stars from early derailment. The very best programs place emerging leaders in "live fire" roles where new capabilities can and must be acquired.

  5. Expecting star employees to share the plan. Under normal circumstances, higher potentials put in 20% more effort than other employees in the same role. Sweetening the bonus pool or differentiating compensation for them makes their rewards in line with their contributions.

  6. Failing to link your starts to your corporate strategy. Confidence in their managers and in their firms' strategic capabilities is one of the strongest factors in top employees' engagement. Develop ways to share your future strategies on a privileged basis with your high potential leers and emphasize their role in making that future real.

Tools to engage your stars

Everything DiSC® solutions provide rich, versatile learning programs that offer personal insight for learners at every level of an organization, using a consistent language of DiSC®. Using a research-validated learning model, each solution provides in-depth information including tips, strategies, and action plans to help learners become more effective in the workplace. All Everything DiSC solutions include unlimited access to complimentary follow-up reports and MyEverythingDiSC®, the interactive learning portal exclusive to Everything DiSC.

Tools to discuss future potential

Use the PXT Select assessment for selection, onboarding, development and future potential assessment.

*Get a clear picture of candidate’s thinking style, behaviors, and interests, giving you a meaningful edge in making the right hiring decision.

*Start the selection process on the right foot. Explore an expanding library of job functions to which you can compare candidates.

*Interview with confidence by asking tailored questions and keeping an open ear for “what to listen for” based on a candidate’s assessment results.

*Identify ways to enhance performance and maximize an individual’s contribution to an organization.

*Match people with positions in which they’ll perform well and enjoy what they do.

*Reduce critical turnover and boost employee engagement. 

Tools to engage high potentials with their teams

The Five Behaviors of a Cohesive Team is an assessment-based learning experience that helps individuals and organizations reveal what it takes to build a truly cohesive and effective team in the most approachable, competent, and effective way possible.Powered by Everything DiSC®, the profiles help participants understand their own DiSC® styles. Bringing together everyone’s personalities and preferences to form a cohesive, productive team takes work, but the payoff can be huge—for individuals, the team, and the organization.

Practice Random Acts of Kindness

Last fall, Chuck Wall, a Bakersfield College professor assigned his students to commit one random act of senseless kindness. He was listening to a radio report of yet another act of senseless violence and decided to change the wording a little. This assignment was taken seriously and has turned into a movement, applicable to all of our institutions. These are an effective add-on to formal "cultural improvement" efforts and here are some examples - feel free to add some and do them!

Neighborhoods: Neighborhood meetings, free little libraries, and art projects, helping an ill neighbor with yard maintenance
Government: Community policing, addressing homelessness, human rights, access to libraries, and community gardens. 
Schools: Offer opportunities to students, teachers and families to perform acts of kindness to fellow students, teachers, and family.
Workplace: Buy coffee for someone at work, treat a colleague to lunch, use humor with a colleague who’s having a rough morning, make a promise not to speak negatively about a colleague. Resist the urge to gossip, write a thank-you note to a coworker, let selected colleagues know how much you appreciate them, clean up a common area at your workplace, re-engage with a coworker, get to know someone at work you have not talked to in a while, introduce yourself to a new person at your organization, eat lunch with someone new and take this opportunity to learn about what they are like outside of the workplace.

Here are the benefits if we do one act of kindness every day:

  • Building community among colleagues

  • Helping colleagues work together

  • Eliminating negativity in the workplace

  • Improving attitudes and overall communication

  • Improving morale

  • Assisting associates in taking pride in their work

  • Encouraging other positive habits

  • Improving the quality and output of work