New 360 Feedback Tool!

If you see the value of 360 feedback to develop teamwork, leadership development and self-awareness, I strongly recommend this product and this publisher - I've used their previous product for over 20 years and it's customizable and leads to great results.

Plan to attend the July 13 webinar, 360 Feedback: Its Exciting Future is Now, featuring the founders of Grow Strong Leaders—Meredith Bell, Denny Coates, Ph.D., and Paula Schlauch.

Denny will describe the innovations that have expanded the power of 360 feedback for assessment and development.

Meredith will pull back the curtain on the new online GSL 360 program. You’ll see the dramatic innovations that make it even more user-friendly for administrators, raters, and feedback recipients. It’s so easy that no certification is required!

Reserve your spot now for this one-hour event on Thursday, July 13, at either 10:00 am ET or 4:00 pm ET:
https://lnkd.in/gT3cU6Ri. When they ask who sent you, tell them me!

The webinar will be recorded, and the replay will be shared afterward, so be sure to register even if you can’t attend the live event.

I hope to see you there!

Employee well-being is the new workplace imperative.

In Gallup’s 2022 State of the Global Workplace, one of findings is this: Employee wellbeing is the new workplace imperative.

Wellbeing and engagement interact with each other in powerful ways. When employees are engaged and thriving, they experience significantly less stress, anger and health problems. Unfortunately, most employees remain disengaged at work. In fact, low engagement alone costs the global economy $7.8 trillion. The relationship between wellbeing and engagement is vital because how people experience work influences their lives outside work, and overall wellbeing influences life at work.

Organizations need to think about the whole person, not just the worker. Leaders should:

-add wellbeing measurements to their executive dashboards

-prioritize employee wellbeing as part of their employer brand promise

Both Everything DiSC and Five Behaviors tools increase both wellbeing and engagement - message me for a demo!

Give yourself the gift of time and focus on you

We are looking forward to an awesome group of women 50+ forming in September for the NEXT retreat. If you want one of the last spots, visit https://nextchapterretreat.org/ and let us know you’re interested. The weekend, the group, the design, the time and the view are all a gift to yourself. Or, if you’re ready to register, click on “Products” here, then “NEXT retreat” and use PayPal to hold your spot.

Support your Agile Workforce

We can all see that our organizations have changed and hierarchical structures have been replaced by matrixed teamwork. It is more important than ever to build productive and satisfying working relationships to build retention, engagement and results! The Five Behaviors profiles are powerful tools to do this - let me know if you would like a demo or want to put it in place in your organization.

It's a buyer's market out there.

Hiring people who want to work, who are committed to your organization’s goals, and who work well within your culture is today’s challenge for lots of reasons. So focusing on tools that cause the hiring process to be more thoughtful and exact, cause people to understand each other quickly as they are onboarded and assigned to various teams, and building fast and effective teamwork will make you and employer of choice. Call me to learn more about these tools.

Develop your leaders in place with this personalized tool

Do you have leaders who need an introduction to what the leadership role involves? Everything DiSC Work of Leaders® lays out a clear path for helping leaders at all levels make the connection between their DiSC® style and leadership. With one unified model of leadership—vision, alignment, and execution—it focuses on helping your leaders understand their own leadership styles and how their tendencies influence their effectiveness in specific leadership situations.

Participants Take-Aways

 

-Recognize the priorities and tendencies, based on their own DiSC style, that shape their approach to the fundamental work of leaders: creating a vision, building alignment around that vision, and championing execution of the vision

-Explore in detail how to play to their strengths and overcome challenges to improve their leadership effectiveness

-Identify strategies to develop preferred behaviors based on context-specific best practices 

The Everything DiSC Work of Leaders® Profile is a research-validated, online assessment. The 23-page leader-specific profile report provides detailed context-specific feedback based on the three-step Vision, Alignment, and Execution Model and the three drivers associated with each step. Strong visuals and illustrations, including 18 behavioral continua, delve deep into what steps leaders can take to increase the behaviors linked to the essential best practices of leadership. It is also easily customizable - you can remove or rearrange pages, customize the profile title, or print selected sections. And there is a Facilitation Kit to help you structure your delivery approach and timing.

Message me for a demo! #leadership #everythingdisc

Create an engaged team culture with Everything DiSC on Catalyst now with Your Groups

Even the brightest teams struggle with different workstyles. What if you had the power to replace disjointed communication with cohesive teams and growing bottom lines? Now you do with Everything DiSC on Catalyst – now with Your Groups! It's the same content you know from Everything DiSC but on a platform that works with our hybrid work environments. Call me for more info or a demo.

Hire, manage and retain your best associates.

The PXT Select suite of solutions provides you with accurate, objective, and reliable data so you can confidently hire, manage, and retain productive employees. With the right people in the right roles, developed to their full potential, you can build a high-performing culture where people thrive.

With PXT Select™, we specialize in a comprehensive suite of talent management solutions designed to help you hire smarter and engage your workforce to drive business results.

PXT Select at a Glance

• Over 20 years of experience

• Over 42K organizations assisted

• Presence in 93+ countries worldwide

Whether you’re filling an open role, designing effective teams, identifying talent gaps, or developing your leaders, the PXT Select suite of assessments helps you fuel the growth of your people and your business.

Data from our assessments helps you understand:

• How people think and solve problems

• How they work and interact with their coworkers, managers, and customers

• What motivates and interests them

• Attitudes toward important performance-related issues.

By understanding your employees at a deeper level, you understand how to help them thrive. And when your employees thrive, they experience a greater sense of engagement and interest in their work. In the end, that leads to a healthier work environment, greater productivity, and an increase in your organization’s bottom line.

Make Teamwork your Strategic Focus

Many people see team building as a touchy-feely activity away from work. Actually, it is a critical strategy to achieve results. The Five Behaviors Suite of tools helps your organization introduce Patrick Lencioni’s model and relate it to their work, their personalities and their teams. You will see results almost immediately.

Build Agility. Develop Emotional Intelligence.

The more volatile, uncertain, complex, and ambiguous our working environments become, the more critical a truly agile workforce is to success. Each day, we’re called to make progress faster, while pivoting on short notice. To stand firm in our ideas while remaining open to new perspectives. Staying agile demands that we develop and use our emotional intelligence (EQ)—a level of sophistication that we’ve never demanded before. Sound daunting? It doesn’t have to be.

Everything DiSC® Agile EQ™ is a classroom training and personalized learning experience that teaches your teammates to read the emotional and interpersonal needs of a situation and respond accordingly. By combining the personalized insights of DiSC® with active emotional intelligence development, they discover an agile approach to workplace interactions and learn to navigate outside their comfort zone, empowering them meet the demands of any situation.

Pairing their personalized, 26-page Everything DiSC Agile EQ Profile with a half-day facilitation session, your learners will:

1. Discover the instinctive mindsets that shape their responses and interactions

2. Recognize opportunities to stretch beyond what comes naturally to them

3. Take action to become more agile in their approach to social and emotional situations

The result is an emotionally intelligent workforce that can support your thriving agile culture.

We are now on multiple teams, we are working differently due to advances in technology and globalization, and we need to create cohesive teams quickly to enable results. This tool uses Patrick Lencioni's Five Dysfunctions model and applies it to each individual, who can then disperse the key takeaways throughout their organization.

The Five Behaviors Personal Development profile was designed specifically to work for individuals; participants do not all need to be part of the same team. Rather, participants can carry the takeaways of this program from one team to the next, enabling a culture of teamwork. Learners at all levels of an organization can benefit from this program and adopt its powerful principles, shape behaviors, and create a common language that empowers people to rewrite what it means to work together.

It can be delivered virtually or in person and each person's profile is personalized to them and how they show up on any team they are on. Call me for a demo or for more information.

Build your sales force's versatility!

Everything DiSC® Sales is a classroom training and personalized learning experience designed to help salespeople successfully create customer-centric interactions that improve results. It teaches participants to stretch beyond their natural Sales style to more effectively adapt to their customers’ preferences and expectations— regardless of the customer’s unique buying style. The experience is sales-specific with in-depth information, including tips, strategies, and action plans to help salespeople become more effective.

The Everything DiSC Sales Profile focuses on:

• Understanding your DiSC® style

• Recognizing and understanding customer buying styles

• Adapting your sales style to your customer’s buying style

• How to adapt DiSC style to meet the customer’s needs The Profile

In the 23-page profile, participants explore their own sales style and how their strengths and challenges influence their selling behaviors. They’ll also learn to recognize the behaviors unique to each buying style and gain strategies to adapt their sales style to meet the needs of their customers, improving their effectiveness and success. The profile may be used on its own or with the companion facilitation; sold separately.

Call me for more information or for a demo profile!

Build your Impact Portfolio in 2023!

Build your professional portfolio in 2023 - earn your certification in The Five Behaviors®.  This prepares you to deliver engaging and impactful Five Behaviors® learning experiences that help build cohesive teams. In this two-week immersive experience that combines live, instructor-led sessions with self-guided online learning, you will: 

  -Deepen your understanding of The Five Behaviors model and key principles.

-Familiarize yourself with the full Five Behaviors® solution portfolio: Team Development and Personal Development.

-Explore how to build, customize, and deliver impactful Five Behaviors learning experiences to address unique team development training needs.

-Practice facilitation techniques while receiving feedback from peers in a supportive environment.

-Gain access to Wiley’s online training center, connecting you to course content that you can continue to access as a resource after the course concludes.

Upon successful completion of the exam, you will earn the credential of The Five Behaviors Certified Practitioner, signaling proven competence in shaping engaged, cohesive, and high-performing teams—and knowledgeable in the language of The Five Behaviors.

Courses begin in February and here are the first few:

  1. Opens February 23, 2023. Live sessions 2/27, 3/1, 3/6 and 3/8 from 3 to 5pm EST.

2. Opens March 10, 2023. Live sessions 3/14, 3/16, 3/21 and 3/26 from 10am to 12pm EST.

3. Opens April 7, 2023. Live sessions 4/11, 4/13, 4/18 and 4/20 from 2 to 4pm EST.

#certification #teamwork

Register now at The Five Behaviors® Certification — Karen Geiger & Associates, inc.!

Keep employee engagement high to retain your best and

As you know, employee engagement is a foundational component to workplace outcomes. If you want to talk about wellbeing, manager development, performance (and more), you also have to talk about employee engagement. Why? Because every conversation a manager has with an employee affects their engagement -- and engaged employees perform better, which differentiates you from your competitors and allows you to keep your best people.

Because managers are so critical to engagement especially now, here is a tool to build their capacity to keep engagement high. The Everything DiSC Management profile and related facilitation can develop your managers to make the most of your organization’s employee engagement.

#employeeengagement #everythingdisc #management

Develop strong leadership and increase retention in your organization using this tool

Everything DiSC Work of Leaders® lays out a clear path for helping leaders at all levels make the connection between their DiSC® style and leadership. With one unified model of leadership—vision, alignment, and execution—it focuses on helping leaders understand their own leadership styles and how their tendencies influence their effectiveness in specific leadership situations.
 

Participants Take-Aways

  •  Recognize the priorities and tendencies, based on their own DiSC style, that shape their approach to the fundamental work of leaders: creating a vision, building alignment around that vision, and championing execution of the vision

  • Explore in detail how to play to their strengths and overcome challenges to improve their leadership effectiveness

  • Identify strategies to develop preferred behaviors based on context-specific best practices 


Program Components


Everything DiSC Work of Leaders® Profile 

  • Research-validated, online assessment. 23-page leader-specific profile report provides detailed context-specific feedback based on the three-step Vision, Alignment, and Execution Model and the three drivers associated with each step. Strong visuals and illustrations, including 18 behavioral continua, delve deep into what steps leaders can take to increase the behaviors linked to the essential best practices of leadership.

  • Easily customizable. Remove or rearrange pages, customize the profile title, or print selected sections. The profile may be used on its own or with the companion facilitation (sold separately).

Facilitation Toolkit   

  • Five 60-90-minute modules, including fully-scripted facilitation dialogue to use with experiential learning activities and thought-provoking group discussions.

  • Easily customizable. Create an end-to-end leadership development program or concentrate on specific areas. Switch out video clips. Modify the PowerPoint presentation, Leader’s Guide, and handouts. Add or delete sections to fit any timeframe.

  • Engaging 17 video segments of contemporary leadership examples. Use as stand-alone clips or integrate with the facilitation PowerPoint or your custom PowerPoint presentation.

  • 36 dynamic podcast segments specific to one of the three components of the Work of Leaders model—vision, alignment, and execution. Learn first-hand how to interpret Work of Leaders continua to answer participant questions. Insightful information not available anywhere else.

The Five Behaviors model as a tool to develop your organization's teamwork

What Is The Five Behaviors®? Developed in Partnership with Patrick Lencioni, based on his international bestseller, The Five Dysfunctions of a Team, The Five Behaviors® transforms teams through a powerful and approachable model that drive team effectiveness and productivity. 89% of The Five Behaviors learners say it improved their team’s effectiveness.

Patrick Lencioni’s The Five Dysfunctions of a Team is the definitive guide for building healthy teams. The Five Behaviors model focuses on building skills and understanding in the areas of Trust, Conflict, Commitment, Accountability, and Results which provides a common language for your teams as they navigate the ever-changing world of work. Simple, sound, and straightforward— this model challenges teams to rethink their approach when working together.

The Five Behaviors® solutions can help you activate your team’s ability to drive results through cohesive teamwork, whether it is with our Personal Development solution which helps individuals learn the skills they need to “team” effectively on any team and build a culture of teamwork, or our Team Development solution which helps intact teams gain the know-how to work better together.

Deliver Effective Onboarding in a Fast-Changing Work Environment

Companies today are in the midst of transforming their business models, restructuring their teams, and rethinking how they service their customers. Many have also permanently integrated hybrid or remote work arrangements, moving away from an office-only structure. Employees who work in these environments, where there is constant change and poor communication, are experiencing high stress levels and burnout. Many are reacting by Quiet Quitting or pulling back from collaborating and communicating with their colleagues. 

What would it be like as a new hire starting out in this kind of environment, when more than ever, job seekers are demanding a great deal from potential employers as far as culture, work/life balance, and support from their managers? This scenario is happening to millions of new hires all over the world. What's clear is this: Coming off the pandemic and The Great Resignation, the number of new hires, as well as the stress associated with starting a new job, has skyrocketed. How are HR teams dealing with this unprecedented number of new hires and how can they adjust their processes so that people don’t fall through the cracks?

The struggle to keep new hires is real: almost 30% of people will quit a new job within 90 days. According to Gallup, the estimated cost to replace an employee ranges between one-half to two times their annual salary. That’s a huge and recurring hit to the bottom line. 


In this time of uncertainty, we wanted to know if HR teams were able to deliver an impactful and effective onboarding experience to new hires, one that makes them want to stay well beyond the onboarding period.
 

Reality of the New Hire Experience

We surveyed 6,000 people through Wiley Workplace Research, of which 1,266 were new hires, to learn more about what people experienced when they started a new job. What we found is that the job market continues to be highly competitive. Given that nearly 25% of those we surveyed said they started with a new company in the last year, HR professionals and managers have been busy.
 
According to our findings, 75% of respondents said that some form of onboarding happened at their new company. For more than half of new employees, this experience lasted a week or less.  The process varied greatly, too. Some received zero direction or guidance while others received a highly structured and planned experience. Critically, although almost all felt welcomed and accepted, only 38% finished their onboarding experience with an understanding of what was expected of them.

Onboarding in a Rapidly Changing Workplace

Consistency is key to delivering on expectations and ensuring that every new hire has a meaningful first experience that makes them want to stay. In fast-changing environments, this can be more challenging. To be successful, today’s onboarding process must be agile but well planned. So how can HR professionals adapt? 

One thing we know for certain is that employees want a positive work culture and an impactful employee experience. Your responsibility for this starts the minute you extend an offer to a candidate and continues throughout the employee’s tenure. 

Make sure there is a hiring and onboarding process in place that is more than a simple orientation and communicate it to everyone who will be involved. Hiring managers, for example, might need training on how to conduct interviews. Frontline managers should also know how to assess the candidate to identify skills gaps and recommend individual training so that the new arrival feels confident and prepared for their role. This will ensure a seamless experience that gets the new hire ready for what’s next. 

HR should also be clear to hiring teams and frontline managers about what the new hire was offered so that expectations are met, and promises are delivered. In a hectic or fast-paced workplace, this information can be missed. Misunderstandings will leave a bad impression and can lead to the new hire feeling misled or duped about their new job or company. People want to work in a role where expectations meet reality, and this is one way to make certain that happens.

Ultimately, your goal is to deliver a meaningful and individualized onboarding experience that not only helps new employees acclimate to the company, but also lays the groundwork for a positive work experience long term.

Pre-Boarding: Take this opportunity to connect with your new employees before they start to create a sense of belonging. This can include sending a care package, proposing a meet and greet, and keeping them updated via emails or video calls. This is also the perfect time to assign a buddy so that they have someone to reach out to who’s not in HR.

Orientation: This phase starts on their first official day on the job and should focus on logistical and administrative processes and procedures. Employee handbooks, paperwork, and mandatory training should help with acclimation. Let the new employee know how to give feedback and ask for help or support as they navigate their onboarding experience.

Foundation Building: This is the time to set the new hire up for success in their role by communicating about the company culture, brand values, opportunities for personal and professional development, and most importantly, how their role impacts the organization. Ensure your new hires know how to engage with their team effectively to jumpstart collaboration. Tools like Everything DiSC and The Five Behaviors can help set the foundation and continuously reinforce your culture. 

Community Building: The key here is to help the new arrival feel welcomed, supported, and included within their team and the company. Providing opportunities to socialize with colleagues, build relationships, and take part in team bonding will help them connect on a deeper level, fostering better team collaboration and communication. For remote or hybrid employees, virtual activities will increase a sense of comradery and prevent a feeling of isolation or disconnectedness.

Post-Boarding: This phase is particularly important if your company is going through major changes or where employees feel burnt out and have high stress. While the onboarding process is officially over, HR teams should seek feedback on the new hire’s experience to confirm you delivered what was promised. Stay in touch to provide any additional support, information, training, or guidance if necessary. HR can also ask for feedback from hiring teams and frontline managers to continually improve and refine the process.

As you can see, this multi-prong approach requires more time and a detailed plan to successfully implement, but it is critical to go the extra mile in an environment of burnout and rapidly shifting priorities. Ideally, the onboarding process should be a month or longer, starting before the first day of work. This should be expanded in a workplace where significant changes are happening, or employee morale is low.

Whatever the environment, HR professionals and hiring managers should always focus on giving new arrivals a memorable and lasting experience that feels tailored to their individual needs. New hires are seeking an onboarding process that focuses on building connections and aligning with the culture, all while learning about how their role affects the company and contributes to outcomes.

Make Learning part of your Everyday Organizational Culture

Everything DiSC® offers a suite of personal development learning experiences that measure our preferences and tendencies based on the DiSC® model. This simple yet powerful model describes four basic styles: D, i, S, and C, and serves as the foundation for the Everything DiSC® Application Suite.

Every Application: Participants receive personalized insights that deepen their understanding of self and others, making workplace interactions more enjoyable and effective. The result is a more engaged and collaborative workforce that can spark meaningful culture improvement in your organization. Each profile is powered by 40+ years of research, uses adaptive testing and sophisticated algorithms to generate precise and personalized insights for each participant. Participants receive this personalized content using the DiSC model and gain insights on their personal preferences and tendencies as well as relating to and working with others. They leave with actionable strategies for improving interactions and, ultimately, performance.

The Follow-Up Tools: Each profile has follow-up tools to allow participants to go deeper into their DiSC style, provide real-world tips for connecting with colleagues, and help them gain insight into their team or department’s DiSC culture. This makes learning ongoing and useful, and not just a training session.

The Everything DiSC® Application Suite:

  • WORKPLACE: Engage every individual in building more effective relationships at work

  • AGILE EQ™: Develop the emotional intelligence necessary to build a thriving agile culture

  • MANAGEMENT: Teach managers to successfully engage, motivate, and develop their people

  • PRODUCTIVE CONFLICT: Harness the power of conflict by transforming destructive behavior into productive responses

  • WORK OF LEADERS® Create impactful leaders through the process of Vision, Alignment, and Execution

  • SALES Provide salespeople with the skills to adapt to customers’ preferences and expectations.