From Gallup's 2024 State of the Global Workplace Report:
The hard job of managing people has gotten even harder in recent years.
New demands for worker flexibility in the remote and hybrid workplace and increased risk of employee mental health problems add to the already difficult job of managing. In 2023, Gallup found one in five employees reported feeling loneliness, anger, or sadness during a lot of the previous day, and four in 10 felt a lot of stress.
Managers already have many responsibilities such as carrying out leadership initiatives, keeping up to date with customer and product needs, monitoring time and expenses, performance management, and training. But their role of inspiring people has never been more urgent. They are uniquely positioned to know each employee’s specific needs, career goals and work-life situation.
You can build your managers role awareness, engagement and capacity with the Everything DiSC Management profile either on the Catalyst platform or through traditional training. DM me for more info or a demo.
Hire and retain the best people!
How to select the right people to implement your strategy? Here's a tool that improves your hiring process: PXT Select™.
PXT Select™ helps make the very human decisions about hiring simpler and smarter. It is a powerful selection assessment that measures a candidate’s cognitive abilities, behaviors, and interests. Assessment results equip organizations and hiring managers with easy-to-understand information about the candidate and provides intuitive questions to strengthen the interview process.
One Assessment gives you a suite of reports! PXT Select’s suite of reports helps you select, onboard, coach, and develop employees. Here they are:
o Comprehensive Selection Report
o Comprehensive Selection Report: Sales*
o Multiple Positions Report
o Multiple Candidates Report
o Team Report
o Manager-Employee Report
o Individual’s Feedback Report
o Individual’s Feedback Report: Sales*
o Individual’s Graph
o Coaching Report
o Coaching Report: Sales*
o Performance Model Report
DM me for more information, a demo, or best practices for putting this in place in your organization.
Build your Sales Capability!
Salespeople play a critical role in the success of any business. As Henry Ford famously said, "Nothing happens until someone sells something." While it’s understandable that many steps need to be taken before a product or service can be sold, Ford's point remains valid, sales are necessary for companies to generate revenue and keep the lights on.
What impact could replicating your sales superstars have? These individuals are not just contributors; they are force multipliers. According to research from Mckinsey & Company, top sales performers can be 4x more productive than bottom performers. They consistently meet (or even surpass) their sales targets, clearly understand their client’s needs, and adapt easily in all situations.
When you discover your top performer's secret sauce, you can increase sales productivity, improve conversion rates, and increase YoY growth. PXT Select® and its AI-based testing algorithms are your gateway to this transformation.
Join our virtual showcase July 18 11-noon EST to explore how PXT Select has propelled other organizations to sales successes—and how it can revolutionize yours. You’ll gain:
Actionable Insights: Identify essential data to strategically evolve your sales team for a thriving future.
Empowering Tools: Explore resources that bolster both sales leaders and their teams toward success.
Proven Strategies: Hear success stories from various organizations and their journey with PXT Select.
Don’t miss this opportunity to see PXT Select in Action! DM me to register at no charge!!!
2023 Wiley Annual Report on the State of the Workplace
Wiley Workplace Intelligence does ongoing research about the state of our workplaces and here are the top 10 takeaways from their 2023 Annual Report:
1. People are optimistic about the future of their organization. In addition, a large majority of respondents also shared that managing the well-being of their people while achieving results continues to be a priority.
2. Communication is the most important quality in a leader. It's clear that there is a need for more communication and relationship building skills in order to increase psychological safety across all organizational levels.
3. Communication has a direct impact on engagement. The frequency and kind of communication in your organization has a direct impact on the engagement, morale, and productivity of your people.
4. Individual contributors feel less safe than executives taking risks at work. A psychologically safe environment as defined by Amy Edmonson of Harvard B-School, is an environment where we feel comfortable taking risks, expressing ideas and concerns, asking questions, and admitting mistakes without fear of negative consequences.
5. Generations have more in common than not. Surprisingly, respondents largely feel understood by other generations regardless of the generation they belong to.
6. Managers lack training on how to manage conflict. Only 57% of managers reported receiving training around conflict management.
7. Upskilling employees fills the widening skills gap. Most organizations in the study didn't have a clearly identified process for identifying current skills gaps. But, almost half (42%) reported that technical skills were the most critical missing "hard" skills with interpersonal skills following at 36%.
8. Where you work doesn't impact organizational culture. Many organizations made a return-to-office push in 2023. There were concerns about the impacts of remote work on organizational culture and many companies moved from completely remote to hybrid models or required a full return to the office. This research found that location doesn’t have as big of an impact as we might expect when it comes to creating a positive workplace culture. Instead, we found that feeling connected and experiencing a sense of belonging is more critical to creating a positive culture than simply occupying the same physical space.
9. AI is not ready to replace humans when it comes to learning and development. Using AI for administrative tasks increases efficiency but knowing people seek human connection when learning, L & D practitioners should consider ways to continue meeting that need while incorporating technological advances into their practice.
10. Well-being positively impacts performance. Balancing employee satisfaction and productivity ranked the highest, and the increased focus on well-being positively impacted performance throughout these organizations.
I have tools to help you maximize each of these findings. DM me for more information or a demo!
Build Engagement and Related Results Throughout your Organization!
Gallup's 2024 State of the Global Workplace reports these key findings:
-20% of the world’s employees experience daily loneliness. Loneliness is highest for fully remote workers.
-Well-being among younger employees dropped in 2023.
-Employee engagement is a significant factor in overall life experiences.
-Managers account for 70% of the variance in team employee engagement.
-Across countries, when managers are engaged, employees are more likely to be engaged.
-In best-practice organizations, 3/4 of managers and 7 in 10 non-managers are engaged.
When organizations increase the number of engaged employees, they improve a host of organizational outcomes, including profit, retention rates and customer service.
There are resources I provide that build engagement which increase employee and manager well-being as well as measurable results like profit, retention rates and customer service.
This graphic provides more specifics - dm me for more information or a demo!
Integrate DiSC into your work culture so build capacity and engagement!
You can create a useful shorthand to make the most of your work relationships by integrating DiSC into your language, and introducing the complete portfolio of DiSC applications builds awareness and engagement throughout your organization. This includes Everything DiSC Workplace, Everything DiSC Management, Everything DiSC Sales, Everything DiSC Productive Conflict, Everything DiSC Agile EQ and Everything DiSC Work of Leaders. It's worth a look and has a high payoff!
How Management has Changed Since Covid-19
In an Oct. 2023 Forbes article, Anupam Satyasheel outlines how management has changed since Covid-10 and how future-minded, thoughtful organizations have embraced these changes:
1. Remote Work and Flexibility. Some companies insisted workers return to the office after the pandemic, but other realized employees were happier, more productive, and more willing to participate in company culture remotely.
2. Emphasis on Employee Well-Being. Managers who genuinely ask how their employees are doing will gain their trust and confidence, and know that employee well-being amounts to company well-being.
3. Digital Transformation. We can't forget that employee are the operators of the increased technology we see. Good management encourages online interactions and creates digital experiences for employees.
4. Remote Team Building and Leadership. In a remote work environment, team bonding is not naturally cultivated. This needs to be an intentional effort by managers to maintain morale.
5. Talent Acquisition and Retention. Hiring and retaining talent has become a different effort because interviewing is often remote and managers don't have the bandwidth to respond to every job application. In terms of retaining talent, managers should be proactive with department and team meetings, check-ins and continuous team building.
Our Five Behaviors Personal and Team Development profiles/facilitated conversations can be done virtually or in-person and create a language and connection that's not easily achieved otherwise. DM me for more info or a demo!
Reverse the U.S. Engagement Trend!
Continuing a downward trend, employee engagement in the U.S. has dropped to its lowest level in more than a decade.
Last year, Gallup found U.S. employees were increasingly detached from their employers, with the workforce reporting less role clarity, lower satisfaction with their organizations and less connection to their companies’ mission or purpose. Employees were also less likely to feel someone at work cares about them.
The drop in these employee engagement elements was particularly acute in remote, hybrid and younger workers. By the end of 2023, 33% of U.S. employees overall were highly engaged, meaning they were highly involved and enthusiastic about their work and workplaces.
Unfortunately, the first quarter of 2024 continued this downward trend, with engagement dropping three percentage points to 30% among both full- and part-time employees. This decline represents 4.8 million fewer employees who are engaged in their work and workplace, marking the lowest reported level of engagement since 2013.
Employee engagement trends are significant because they link to many important performance outcomes crucial to organizational leaders such as productivity, employee retention, customer service, safety incidents, quality of work and profitability.
The Wiley tools I provide you increase engagement across the board in your organization, including hiring for fit and engagement, remote teamwork, increasing emotional agility, managing more effectively using style awareness and building teamwork in hybrid work. DM me for more information.
Save the world by managing for maximum engagement!
Gallup’s State of the Global Workplace 2023 Report stresses the ongoing decline in potential economic growth has serious implications for the world’s ability to tackle the challenges ahead of us like stubborn poverty, diverging incomes, and climate change. They propose that our ability to affect change depends on CHANGING THE WAY OUR PEOPLE ARE MANAGED.
They recommend that leaders start here:
1. Focus on your most winnable employees. Nearly 6 in 10 employees are quietly quitting, but they are likely to become engaged with a few changes to their workplace.
2. Give them a better manager. Managing more effectively increases employee engagement.
Tools like Everything DiSC, particularly Everything DiSC Management and Work of Leaders can improve your managers’ ability to establish rapport and build engagement. Each profile comes with a Facilitation Kit that helps you introduce it and adapt it to your group, your culture, and your time parameters.
DM me for more information!
Build teamwork on the spot with Conversation Starters on Catalyst
Does your team struggle to connect? Do group discussions stall? Are you left with more questions than answers after meetings?
With Conversation Starters on Catalyst™, your teams can use DiSC® to tackle common challenges that hinder performance.
By combining DiSC with simple discussion guides, Conversation Starters equips your teams to talk about
personality-based differences—helping you get to know each other faster, communicate more clearly,
and make better decisions.
Getting started is easy!
1. Visit the Your Groups feature on Catalyst
2. Create and save a group with people in your organization
3. Click into Conversation Starters and choose a topic
All it takes is 30 minutes and a Catalyst profile for your team to start working (and performing!) better together.
DM me for more info or a demo!
Make the right DiSC choice!
Everything DiSC resources, published by Wiley, give you the most valid, applicable, easily-facilitated content compared to other tools out there in the market. Here’s how:
* Powered by nearly 50 years of research, Everything DiSC provides self-assessments with flexible facilitation, helping your learners develop the social and emotional know-how for more effective (and enjoyable!) interactions.
• With continuous investment in market research and the Everything DiSC learning experiences, Everything DiSC ensures innovative solutions that address the ever-changing demands of today’s modern organizations.
• With a 97% global satisfaction rating among organizations and learners worldwide, you can feel confident that Everything DiSC will not only satisfy but also delight your workforce.
* Wiley now offers Catalyst - an easy to use platform that allows learners to review and apply Everything DiSC to any situation on the spot.
In a time where many learners just want to check off their to-do lists, you can give them something they can use in any situation.
Use your energy on productive relationships
Our motivation to work has changed after COVID and many of us don’t want to spend energy on relationships that don’t serve either us or the work. Everything DiSC on Catalyst tools help you make small changes that result in less energy spent on unproductive or unsatisfying relationships. DM me for more info or a demo.
Make the right DiSC choice!
Everything DiSC resources, published by Wiley, give you the most valid, applicable, easily-facilitated content compared to other tools out there in the market. Here’s how:
* Powered by nearly 50 years of research, Everything DiSC provides self-assessments with flexible facilitation, helping your learners develop the social and emotional know-how for more effective (and enjoyable!) interactions.
• With continuous investment in market research and the Everything DiSC learning experiences, Everything DiSC ensures innovative solutions that address the ever-changing demands of today’s modern organizations.
• With a 97% global satisfaction rating among organizations and learners worldwide, you can feel confident that Everything DiSC will not only satisfy but also delight your workforce.
* Wiley now offers Catalyst - an easy to use platform that allows learners to review and apply Everything DiSC to any situation on the spot.
In a time where many learners just want to check off their to-do lists, you can give them something they can use in any situation.
Use Group Continua on Catalyst to help your team work better together!
Does your team need a little help understanding their communication blind spots? Group Continua on Catalyst helps teams gain clarity—ultimately helping them work (and perform!) better together.
Contact me to learn more!
Use Group Continua on Catalyst to help your team work better together!
Does your team need a little help understanding their communication blind spots? Group Continua on Catalyst helps teams gain clarity—ultimately helping them work (and perform!) better together.
Contact me to learn more!
Use Conversation Starters to build your enjoyment and productivity with your teams!
Does your team struggle to connect? Do group discussions stall? Are you left with more questions than answers after meetings? With Conversation Starters on Catalyst™, your teams can use DiSC® to tackle common challenges that hinder performance.
By combining DiSC with simple discussion guides, Conversation Starters equips your teams to talk about personality-based differences—helping you get to know each other faster, communicate more clearly, and make better decisions.
Getting started is easy!
1. Visit the Your Groups feature on Catalyst. (If you want a Catalyst demo just DM me).
2. Create and save a group with people in your organization
3. Click into Conversation Starters and choose a topic
All it takes is 30 minutes and a Catalyst profile for your team to start working (and performing!) better together.
Visit Catalyst to get started today!
Manage tension with some help
Disagreements at work can be stressful. With Get Advice on Catalyst, you can get immediate online access to ways to navigate tense conversations, build empathy, and turn conflict into compromise. Contact me to learn more! #GetAdviceonCatalyst
A Hiring Tool to Hire the Best Candidates
We all have unintended biases about who we hire, and there is a tool I offer called PXT Select™ that helps make the very human decisions about hiring simpler and smarter. It is a powerful selection assessment that measures a candidate’s cognitive abilities, behaviors, and interests. It equips you and your hiring managers with easy-to-understand information about the candidate and provides intuitive questions to strengthen the interview process. Purchase one meter and generate up to 13 reports over the life of that employee. DM me for more info or a demo!
Upgrade your Everything DiSC Certification!
If you are already certified in Everything DiSC Workplace or Everything DiSC Management, did you know we are offering an upgrade to Everything DiSC Certification which includes all profiles and the new Catalyst platform?
Upon successful completion of the course exam, you will earn the credential of Everything DiSC® Certified Practitioner and it only costs $995.
Pre-requisites: All participants must have already completed an Everything DiSC® Workplace or Everything DiSC® Management Certification course.
During this course,you will:
-Discover Everything DiSC on Catalyst and how it enhances the delivery of DiSC.
-Explore how to build custom solutions and deliver impactful DiSC experiences with Catalyst using Workplace, Agile EQ™, and Management content.
-Demonstrate and reinforce their understanding of the DiSC model, theory, research, and key principles.
-Connect and engage with other Everything DiSC practitioners, sharing expertise and building community.
It's a 1-week course with approximately 10-12 hours of learning. This includes two live, instructor-led sessions (2 hours each) and self-directed asynchronous work.
Course dates are below on this site - just click on “certifications for you”, then “New! Everything DiSC Certification Upgrade”.
Make manager training easy!
Teach managers to successfully engage, motivate, and develop their people with the Everything DiSC Management Profile. It focuses on:
•Your DiSC Management style
•Directing and delegating
•Motivating and developing others
•Working with your manager
The Everything DiSC Management Profile offers participants insight into their strengths and challenges as managers, and how to adapt their style to meet the needs of the people they manage—making them more effective managers. In this 27-page profile, participants will discover their DiSC® Management style, explore strategies for effective directing and delegating, improve their working relationship with their own manager, and more. The profile may be used on its own or with the companion facilitation; sold separately. DM me for more info or a demo assessment.
